VTORA CONTACT
Talk to someone who actually decides.
No ticket queue and no call centre. Write to us and you get an answer from the person who reviews your account, usually the same working day, at the latest within 24 hours.
Schedule a call
Fifteen minutes, no preparation needed. Bring your domain and your monthly volume.
Book a call →We meet on a cal.com video call with screen share, so we can look at your shop together.
Response times
New applications: within 24 hours.
Existing merchants: within 2 hours during business hours.
Payout issues: treated as an incident, same hour.
Company
VTORA Payments
Onboarding & merchant services
Berlin · Bucharest · Hong Kong
Send us a message
Message sent
Thanks, we've got it. You'll hear back from us within 24 hours, on working days usually much sooner.
Before you write
Three details make our answer far more useful, include them and we can usually quote your rate straight away:
- 01Your domain, we look at the store before we answer.
- 02Monthly revenue and average order value.
- 03Your current provider and chargeback rate, if you know it.